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Frequently Asked Questions

Q. How do I know what is on Takoma Park City TV ?
A. The Web site is the best, most complete program guide. The City newsletter, published monthly, has a grid schedule. Also, the schedule is aired on the cable bulletin board.

 
Q. Does City TV offer video content for viewing on the website?
A. Yes! City Council meetings are streamed live each week, and are archived for searchable, on-demand viewing. Please visit here to see all available programs.
 
Q. How do I get a copy of a tape of a Council meeting or other program from Takoma Park City TV ?
A. Tapes are available of those programs produced by Takoma Park City TV. Please fill out the dub request form to get a copy of a show. You can mail the completed form to City TV or bring it to our office located at 7500 Maple Avenue in Takoma Park, Maryland. Fees start at $15.00 per tape, plus $3.00 per tape for shipping (or they can be picked up at the Municipal Building). NEW! Some programs are available in DVD format (not Council meetings); please contact us for further information. See below for how to contact us. Tapes of Council meetings are also available at the Takoma Park Maryland Library to all registered patrons. Tapes will be available at the Library by Noon of the day following the meeting. Please call the Library for more details at 301.891.7259.
 
Q. How can I get my organization's information on the cable bulletin board?
A. Local organizations, community groups and non-profit entities are invited to submit announcements for free posting on the Bulletin Board. No advertising is accepted. See below for how to contact us.
 
Q. Who are the cable television service providers in Takoma Park?
A. Local cable television service is provided by Comcast, which can be reached at 301-424-4400 and also by RCN/Starpower, which can be reached at 1.800.RING.RCN. As of February 2008, selected households may have access to Verizon FIOS. Please visit www.verizonfios.com for more information. Please note that Takoma Park City TV will be caTakoma Park City TV is on Channel 13 on both cable systems throughout the County except within the City of Gaithersburg, which operates its own channel. Click on the logos below to reach the web site of the two companies:
Starpower Comcast
 
Q. I have been having a problem with my cable television service. How do I register a complaint?
A. As administrator of the Cable Television Franchises for Montgomery County and the Participating Municipalities (including Takoma Park), you can file a formal complaint with the Montgomery County Cable Office by calling 240.777.3662 for any problems with any of the cable television service providers. The City of Takoma Park also takes complaints, and requests that you please send us copies of any correspondence so that we can track complaints.
 
Q. I live in the "Annexed Area" of Takoma Park, what cable services are available to me?
A. Residents in this neighborhood only (former Prince George's County area annexed to the City in 1996) have the choice to subscribe to the Comcast/Prince George's (Formerly Jones Cable system)  or the Comcast/ Montgomery system. Starpower also operates in this area. Please note that Takoma Park City TV is not provided on the Comcast/Prince Georges system at this time, but is on the Comcast/Montgomery and RCN/Starpower systems on channel 13.
 

Q. How do I contact Takoma Park City TV?

Takoma Park City TV
7500 Maple Ave.
Takoma Park, MD 20912
VOICE: 301.891.7118
FAX: 301.270.8794
email:  EMAIL CITY TV

 

 


Contact the Webmaster
Phone 301-891-7100 | Fax 301-270-8794
© 2007 City Of Takoma Park
7500 Maple Avenue | Takoma Park, MD | 20912